Maintain good client relationship & provide excellent client service ensuring clients receive prompt responses to requests and queries.
Manage a team of 2 – 4 staff in the most efficient manner. Groom, coach and train staff to enable them to carry out their roles effectively and efficiently. Provide and organise formal training for staff.
Oversee daily operation – preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority (IRA). For Listed Companies, necessary submission to, Stock Exchange and The Central Depository within the stipulated deadlines.
Supervise daily operations of the group and ensure all communications with clients are supported by e–mails, outlining agreed action steps, responsibilities and deadlines.
Develop an in–depth knowledge of existing and potential clients, their industry and key contacts.
Meet prospective clients and follow–through until the job is done. Review fee and propose fee increase where appropriate.
Ensure prompt billing and collection of debts.
Participate in the preparation of budgets and forecasts for the group and comparison with previous budget/forecasts.
Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices.
Provide up–to–date and accurate management reporting and attend Management meetings on ad–hoc and regular basis.
Any other tasks/project assigned by your superior and management.
Requirements
Minimum: Qualified ICSA graduate or equivalent.
Minimum 5 –7 years of relevant and related working experience.
Strong written and verbal communication skills.
Extensive and in–depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines.
Excellent client servicing skills and strong problem-solving skills.
Strong Microsoft Office skills (especially Word) and good knowledge of View Point.
Excellent organizational & interpersonal skills.
Ability to lead and motivate a team of professional staff.
Ability to build team rapport with a willingness to share knowledge.
Ability to guide staff in technical matters.
Ability to identify problems and issues and apply problem solving skills to provide solutions.
Ability to prioritize work and meet deadlines.
Ability to multi–task under pressure.
Meticulous, organized, detailed and deadline oriented.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We
also share information about your use of our site with social media, advertising and analytics partners who
may combine it with other information that you've provided to them or that they've collected from your use of
their services. You consent to our cookies if you continue to use our website OK
Privacy & Cookies Policy
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Your health & well-being, as well as that of our colleagues is of utmost importance to us. To mitigate the impact of COVID-19 we have implemented various health and safety measures throughout our offices, which has changed our way of working. Please click here to view full details.